Cookie Policy

Cookie Policy

Effective Date: Jan 1, 2025
Last Updated: March 17, 2026

 


 

1. What Are Cookies?

Cookies are small data files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide insights into how visitors interact with the site.

 


 

2. How We Use Cookies

We use cookies and similar technologies to:

  • Ensure our website functions properly

  • Understand how visitors interact with our site

  • Improve performance and user experience

  • Deliver personalized content and marketing

 


 

3. Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are required for the website to function and cannot be turned off.

Examples include:

  • Shopping cart functionality

  • Secure checkout

  • Account login and session management

These cookies are set by our platform provider, Shopify.

 


 

Analytics & Performance Cookies

These cookies help us understand how visitors use our site so we can improve it.

We may use:

  • Google Analytics

  • Shopify analytics tools

These cookies collect information such as:

  • Pages visited

  • Time spent on site

  • Traffic sources

 


 

Marketing & Advertising Cookies

These cookies are used to deliver relevant ads and track marketing performance.

We may use:

  • Meta (Facebook/Instagram) Pixel

  • TikTok Pixel

  • Klaviyo tracking technologies

These cookies may:

  • Track browsing behavior

  • Help us send relevant ads

  • Measure campaign effectiveness

 


 

Email & Personalization Cookies

Through tools like Klaviyo, we may use cookies to:

  • Track email engagement

  • Personalize product recommendations

  • Improve communication relevance

 


 

4. Third-Party Cookies

Some cookies are placed by third-party services we use, including:

  • Shopify (eCommerce platform)

  • Klaviyo (email marketing and SMS)

  • Google (analytics and advertising)

  • Meta / TikTok (advertising platforms)

These third parties may collect data according to their own privacy policies.

 


 

5. Your Choices & Controls

You have control over how cookies are used:

Cookie Banner

When you first visit our site, you will be presented with a cookie banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customize your preferences

 


 

Browser Settings

You can also manage or disable cookies through your browser settings. Please note that disabling essential cookies may impact website functionality.

 


 

Opt-Out Options

You can opt out of certain tracking through:

  • Google Ads Settings

  • Meta Ad Preferences

  • Industry opt-out tools such as the Digital Advertising Alliance

 


 

6. Do Not Sell or Share (California Residents)

If you are a California resident, certain cookie-based tracking may be considered “sharing” under California law.

You have the right to:

  • Opt out of the sale or sharing of personal information

  • Limit the use of sensitive personal information

To exercise these rights, please visit our Do Not Sell or Share My Personal Information page.

 


 

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Updates will be posted on this page with a revised “Last Updated” date.

 


 

8. Contact Us

If you have any questions about this Cookie Policy, please contact us at:

The ILY Company
customerservice@theILYcompany.com
14101 Capital Blvd, Suite 1003
Youngsville, NC 27596

 


 

Optional: How This Integrates With Our Privacy Policy

This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.