Emotional Support and Wellness Disclaimer

Emotional Support & Wellness Disclaimer

Last Updated: March 1, 2026

The ILY Company creates products designed to encourage connection, affirmation, comfort, and intentional gifting. While our Bloomie Boxes, plush products (“Bloomies”), clothing, accessories, and related content may promote positivity and emotional encouragement, they are not medical or therapeutic products.

Not Medical or Mental Health Advice

The information, messaging, affirmations, and products offered by The ILY Company are for inspirational and general wellness purposes only.

Our products and website content:

  • Are not intended to diagnose, treat, cure, or prevent any medical or mental health condition

  • Are not a substitute for professional medical, psychological, psychiatric, or therapeutic advice

  • Should not be relied upon as professional healthcare guidance

If you are experiencing anxiety, depression, emotional distress, or any mental health concern, we encourage you to seek the guidance of a qualified healthcare provider or licensed mental health professional.

No Professional-Client Relationship

Purchasing products from The ILY Company or interacting with our website, content, social media, or marketing materials does not create:

  • A therapist-client relationship

  • A counselor-client relationship

  • Any form of licensed healthcare relationship

We do not provide medical or mental health services.

Personal Responsibility

By using our products or website, you acknowledge that:

  • You are responsible for your own well-being and decisions

  • You will seek appropriate professional care when necessary

  • You understand our products are comfort items and lifestyle goods, not treatment tools

Emergency Situations

If you are experiencing a mental health crisis or emergency, please contact:

  • 911 (United States)

  • The 988 Suicide & Crisis Lifeline (call or text 988)

  • Or your local emergency services provider

Our products and website are not intended for emergency use.

Contact Us

If you have questions about this disclaimer, please contact:

The ILY Company
customerservice@theilycompany.com